Contact
We read every message.
PennaPal is a small New Zealand team. A real person will reply.
Only the waitlist is running, so most messages now are questions and removal requests.
Email us
[email protected]What to write to us about
Safety
Something worrying you
Put “Safety” in the subject so it’s read first. In an emergency, call 111.
Your details
Removal requests
Email from the address you signed up with and we’ll remove you from the waitlist.
Helpful to include
When you write:
- Your pen name or PennaPal ID (never your password).
- What happened and when.
- For website problems: your device and browser.
- Please don’t send bank details or ID documents.
See Writing safely and our Letter etiquette.